Accessibility statement

Our commitment

We target WCAG 2.1 AA compliance across every page of Akinn. People making care decisions are often under emotional pressure, sometimes using older devices, sometimes with sensory or motor impairments of their own. The platform has to work for them.

What's in place

• Semantic HTML with proper heading hierarchy on every page
• Skip-to-main-content link on every page
• Keyboard navigation across all interactive elements
• Visible focus indicators (no hidden focus states)
• Touch targets of at least 44 × 44 pixels on mobile
• Colour contrast meeting AA on all body text — Burnt Orange is reserved for interactive elements only because it fails AA for body text on white backgrounds
• Reduced-motion handling for users who prefer it
• Form labels associated with inputs; error messages announced to screen readers

Known limitations

We're transparent about what's not yet ideal:

• Image alternative text is in place but not yet describing the home interior in detail — improvement is planned alongside the Wave 2 photography refresh
• Comparison view print layout is functional but not yet optimised for screen-reader linearisation
• The funding eligibility tool produces a structured result but could improve in announcing live region updates as values change

How to report a problem

If something on Akinn is hard or impossible to use, please email accessibility@akinn.co.uk and describe the issue. We aim to acknowledge within two business days and to fix accessibility issues with priority.